Shipping policy

Shipping Policy

We want your order to reach you safely and on time. Here's exactly what to expect.

Order processing. Orders are processed and dispatched within 1–3 business days of purchase. You'll receive a confirmation email with tracking as soon as your order ships.

Delivery time. Standard shipping typically takes 11 to 22 days from the date you order, depending on your location and carrier handling. Most orders arrive within about two weeks; please allow the full 22 days before considering an order delayed, as customs and carrier volume can affect the back half of that window.

Shipping cost. Standard shipping is free on all orders over $50.

Tracking. Every order includes a tracking number. If your tracking hasn't updated after 7 days, email us and we'll chase it down for you.

Delays. Once a package leaves our facility it's in the carrier's hands, and occasional delays from weather, customs, or peak periods are outside our control. If your order hasn't arrived within 22 days, contact us and we'll make it right.

Wrong or undelivered orders. If your order is confirmed lost in transit or never arrives within the delivery window, we'll send a replacement or issue a full refund.